Facebook News Feed “Encourages Hate Speech” to Make Company More Money, Says Whistleblower
A FACEBOOK whistleblower claimed the tech giant encouraged hate speech so it could make a profit.
Former Facebook employee Frances Haugen made the allegations after she disclosed a large amount of damning internal documents.
Haugen’s identity as a whistleblower was a secret until yesterday’s revelation on national television in the United States.
She claims Facebook is so determined to make a profit that it adopts algorithms that encourage hate speech.
Haugen explained that hate speech content can keep people engaged and therefore encourages them to stay on Facebook longer.
The longer you stay on Facebook, the more likely you are to see more ads.
Haugen told 60 Minutes host Scott Pelley, “He pays his profits with our security.”
The former employee was a product manager at Facebook assigned to the Civic Integrity group.
When that group was disbanded in 2021, she left the company, saying she “didn’t believe they were ready to invest what really needs to be invested to keep Facebook from being dangerous.”
“There was a conflict … between what was good for the public and what was good for Facebook,” Haugen explained to Pelley, “and Facebook chose to optimize again and again for its own interests – like winning more money.”
One of Facebook’s internal research documents leaked by Haugen states: “We have evidence from various sources that hate speech, divisive political speech and disinformation on Facebook and the family of apps affects companies in the whole world.”
According to Haugen, the algorithms deployed by Facebook in 2018 determine what you see on your feed and they are meant to encourage engagement.
However, she says Facebook has found that the best engagement is the one that causes fear and hatred among users.
She said, “It’s easier to inspire people with anger than other emotions.”
Haugen is now calling for more regulation of social media and will appear before a U.S. Senate panel on commerce tomorrow.
We reached out to Facebook for comment.
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